Q: How do I get a collection agency to stop harrasing me after paying the ballance in full?

I’va paid the ballance, called the collection agency and faxed CC statements as proof of payment to both collection agency & debtor yet still recieve letters threatening my credit if I don’t pay again.

A: Sorry about the luck that you are having with the collection agency. Sounds like you have attempted to prove to them that you have paid your balance. You may next want to send them a letter via regular mail and certified mail with the proof that you have paid the debt that they claim that you still owe. If a certified letter doesn’t do the job, there are other rights that you have under the Federal Debt Collections Practices Act (FDCPA) which the collection agency must abide by and an act that protects everyone from unfair collections..

If collection action still persists, you may want to hire an attorney to contact the collection agency. Just don’t pay a bill again that you have already paid.

* You and I do not have an attorney-client relationship formed by our communications on this website. Advice given by me on this website is general advice based on partial information. You should not rely on any advice given without first hiring a lawyer in the area where the case is pending, and providing that lawyer with full information.

Answered by Parker Evan Bornmann, Tucson Bankruptcy Lawyer.
Re-Posted from AVVO Legal Questions and Answers.